General Data Protection Regulation

Introduction

Lbetho takes your privacy very serious and will information about you (the person concerned) process and use in a safe manner. In this Privacy Statement we explain which information we process and for which purpose.

Furthermore you can read about your rights concerning our processing of your personal information. We advise to read this Privacy Statementy carefully. If you have any question you can contact Art@Lbetho.com

Who is Lbetho?

Lbetho is a private limited company: Lbetho VOF, with the adress in (4641 RS) Ossendrecht, Groote Meer 4, registered at the Chamber of Commerce  number 58762833.

With regard to the processing of your personal information, Lbetho is the processingunit.

How does Lbetho use your information?

Beneath you find an overview for which purposes Lbetho processes your personal information.  In addition is mentioned which information Lbetho uses for this specific goal, what the legal framework is to process this information and how long the information will be stored at Lbetho.

To keep it orderly, we arranged everything to type of dataflow.

Customer service, Customer Relations and Accounting

Objective:                  Order management.

Information             Name, Adress information,  Delivery Adress, Invoice Adress, Email adress, Telephone number.

Base:                          Management of the Agreement.Uitvoering van de overeenkomst

Storage time limit:  As long as it is necessary for this purpose.

 

Objective:                  Dealing with complaints.

Information:             Name, Adress information,  Delivery Adress, Invoice Adress, Email adress, Telephone number.

Base:                          Management of the Agreement.Uitvoering van de overeenkomst

Storage time limit:  As long as it is necessary for this purpose.

 

Objective:                  Billing.

Information:             Name, Adress information,  Delivery Adress, Invoice Adress, Email adress, Telephone number.

Base:                          Management of the Agreement.Uitvoering van de overeenkomst

Storage time limit   As long as it is necessary for this purpose.

 

Objective:                  CRM

Information:             Name, Email adress, Location.

Base:                          Legitimate interest

Involved interest:    Commercial interest

Storage time limit:  As long as it is necessary for this purpose.

Marketing

Objective:                  Newsletter

Information:             Name, Adress information,Email adress, Click behavior.

Base:                          Legitimate interest

Involved interest:    Commercial interest

Storage time limit:  As long as it is necessary for this purpose.

 

Objective:                  Loyalty program

Information:             Name, Adress information,Email adress, Click behavior.

Base:                          Legitimate interest

Involved interest:    Commercial interest

Storage time limit:  As long as it is necessary for this purpose.

 

How do we get your personal information? 

Lbetho has information about you, because you have provided this in the past.

What are your rights?

Under the European Legal Privacy law, you have a number of rights concerning your personal informatie and its processing:

Inspection

You can inspect your own personal information at all time and if necessary you can change it. If you want to see your information which is in the accounts of Lbetho, you can make a request to inspect.

Change

If you want to change anything you see in your personal information, and you cannot do it yourself, please make a request to do so at Lbetho. You can send your request to Art@Lbetho.com.

Processing reduction.

You have also the right, under conditions, to request for a processing reduction of your personal information.

Right to raise objections

You have the right to raise objections against a proces, if  a certain proces is based on “ligitimate interest” of Lbetho or a third party.

Data transfer

You have the right to obtain your personal information from Lbetho. Lbetho will give this information in a structured and  acceptable form. This way you can  station your information wiht another party.

Withdraw permission

You have the right to withdraw your permission in every case where your permission is necessary for processing data.

We cannot undo having provided your information to third parties in the past. If you withdraw your permission, that means that Lbetho cannot deliver certain services anymore.

Respons from Lbetho

A request can be sent to art@Lbetho.com.

Lbetho will grant your request as soon as possible, but no later than 1 month after receipt of your request. In the case Lbetho cannot grant you request, we will tell you why.

Recipient of the personal information.

It is possible that Lbetho is legally obliged to give your information to a third party, based on a legislation.

Can this Privacy Statement being changed?

This Privacy Statement is subject to change. We advise you to read this Statement on a regular basis to see the changes.

Where can you go with your complaints and questions?

If you have questions about this Privacy Statement and the way Lbetho uses your information, you can send an email to art@Lbetho.com

If you have a complaint you can also send an email to art@Lbetho.com

Besides that, you can contact the authorities at all time.